* Families applied for a solution to issues regarding inheritance, obtaining documents for an apartment, assistance in obtaining documents for the deceased from a military unit, obtaining confirmation that a UAV was indeed shot down by a deceased football fan, and obtaining documents confirming the reasons and circumstances death, in the closing of court cases and executive proceedings, on providing assistance in drawing up notarial statements and sending them to military units, on providing assistance in finding notaries for certification of documents, on providing assistance in the division of property between the relatives of the deceased, on providing assistance in assigning the duty military rank of the deceased. They also asked for help in obtaining a court decision establishing the fact of death, asked for help in obtaining a pension and increasing the amount of the pension received, help in obtaining a court decision establishing the fact of joint residence with the deceased, in providing assistance in obtaining a child's birth certificate with the indication that the child's father is the deceased, in the provision of assistance to establish the fact that the deceased was in military service at the time of death, and others.